Who actually cleans my home?
Independent professional cleaning teams from right here on the First Coast. Every team is background-checked, insured, experienced, and rated by homeowners after every single visit — only the best-rated teams keep getting matched with homes.
Do I get the same team every time?
Yes — recurring customers are matched with a dedicated team so they learn your home and your preferences. If your team is ever unavailable, we'll offer a backup team with equally strong ratings before your visit.
Do I need to supply anything?
No. Teams bring their own professional supplies and equipment. If you prefer specific products used in your home (or all-natural only), just note it on your booking and we'll match accordingly.
What about pets?
We love them. Just tell us about your pets when you book so your team knows who'll be greeting them at the door.
What if I need to cancel or reschedule?
Life happens — reschedule or skip any visit free with 24 hours' notice. No contracts, no cancellation fees, pause anytime.
Why does the first clean cost more?
Your frequency discount starts with visit two, so the first visit is billed at our one-time rate. Most people also start with a deep clean — baseboards, fixtures, detail work — which brings the home up to our maintainable standard so every recurring visit after it stays fast, consistent, and affordably priced. Standard or deep is your choice on any visit.
Do you clean Airbnb and vacation rentals?
Yes — we do flat-rate turnover cleans for Airbnb and VRBO hosts across Ponte Vedra, Nocatee and St. Johns: beds reset with fresh linens, kitchen and baths guest-ready, and a restock check on every visit. Standing schedules cover every changeover automatically. Call (904) 913-4335 for a flat per-turn price.
How do I manage my visits, payments and bookings?
Every Salty Air customer gets a secure online account — no password to remember, we email you a sign-in link. Use the client login to see upcoming visits, keep a card securely on file, pay invoices, reschedule, and request your next clean in a couple of taps.